ⓒ Hanwool Agricultural Corporation Co., Ltd
F. How can I inquire about OEM/ODM or product sales?
A: Hanwool is a food manufacturing company that processes domestic and international agricultural products into a wide variety of goods.
For inquiries, please use the [Contact Us] section under “About Hanwool” on our website or reach out to our customer service center. We will connect you with the appropriate team member and respond as soon as possible.
F. What is the shelf life from the production date?
A : For products such as sweet potato chews, sweet potato sticks, and dried persimmon, the shelf life is 12 months from the date of production.
F. The product feels drier or tastes a little different than before. Why is that?
A :Thank you so much for being a loyal customer of Hanwool.
Since we use 100% Korean-grown ingredients with no additives, there may be slight differences in color, texture,
or flavor depending on the harvest season or the condition of the raw ingredients.
If you have any further questions or concerns, please don’t hesitate to contact our Customer Happiness Center.
Customer Happiness Center: +82-53-214-5000
F. I see black spots on the surface of the dried persimmon. Is it okay?
A : The dark spots are caused by tannins naturally present in the persimmon, which can turn into tannin iron during the drying process.
They are completely safe to eat.
F. I see white powder on the surface of the product. What is it?
A : The white powder is natural sugar.
As the fruit dries, the sugar content becomes more concentrated.
This isn’t artificial sugar, but rather naturally occurring glucose, which adds to the delicious taste of the product.
ⓒ Copyright 2021. Hanwool Agricultural Corporation Co., Ltd. All rights reserved.